Guidance Documents

In partnership with community based organizations, government agencies, knowledgeable professionals, and scholars helpNYC publishes Guidance Documents to help New Yorkers and their service providers navigate challenging situations and services available to them.

If you or your organizations is interested in helping helpNYC publish a Guidance Document or have an idea for one please contact us at

Economic Impact Payments for Homeless New Yorkers

Published: Wednesday, September 16, 2020 | Revised: October 9, 2020 - 11:00a

For many homeless New Yorkers, getting the CARES Act Economic Impact Payment (EIP) can be challenging. helpNYC has put together this guidance document detailing how to receive an EIP if you are homeless and don’t have a stable address, bank account, and/or a form of identification. This document may not help in all situations, but provides thorough information when starting from scratch.

Download the Guidance Document in PDF format
Read the Answering The Call Article