Internet Privacy Policy

What information do we collect?

We collect information from you when you subscribe to our newsletter or fill out a form.

When using a form on our site, as appropriate, you may be asked to enter your: name, organization, position, e-mail address, mailing address, phone number, month and day of your birthday, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve our services (your information helps us to more effectively respond to your requests and support needs)
To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other organisation for any reason whatsoever, without your consent, other than for the express purpose of donation.
To administer a contest, promotion, survey or other site feature

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

We do not sell to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Google Analytics

Our website and mobile applications collect anonymous information regarding page and screen views. Our website does not upload any data that allows Google to personally identify an individual (such as certain names, social security numbers, email addresses, or any similar data), or data that permanently identifies a particular device (such as a mobile phone’s unique device identifier if such an identifier cannot be reset), even in hashed form.

Email Marketing

If you wish to unsubscribe from our email list, simply click on the “unsubscribe” or “opt-out” link found in any of our email communications to you. You can also email hello@helpnyc.info to unsubscribe. Please allow us up to 5 business days to process your request.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and mobile applications, not to information collected offline.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 2/20/2019.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Updated: August 24, 2023

helpNYC Corporation, Bronx, New York, United States