Dear Friends,

I hope this message finds you well. Since 2018, helpNYC has been on a meaningful journey, connecting underserved New Yorkers with low-barrier services across the city. It has been an incredible experience, and we're reaching out to share an important update with you.

Our dedicated team has assisted over 300,000 New Yorkers, providing relevant, accurate, and verified information about public health programs and social services. It's been a privilege to serve our community in this capacity.

With a mix of emotions, I'd like to inform you that the helpNYC Corporation Board of Directors has decided to temporarily suspend operations, effective at the end of business on February 29, 2024. Until then, we'll be winding down our advocacy activities, outreach events, and the Resource Navigator program.

This decision wasn't made lightly, and we understand the impact it has on many New Yorkers, direct service providers, and our partner organizations. The Board has faced challenges in identifying viable revenue and funding sources, leading to a struggle to sustain our projects and programs.

As we navigate this transition, I want to express our heartfelt gratitude. Thank you to our incredible volunteers, wise advisors, partner organizations, government officials, dedicated patrons, and funders.

Most importantly, with deep gratitude, we thank underserved New Yorkers who have trusted us to be a source of hope.

This isn't a goodbye; it's a "see you later!" The work of helpNYC is far from over. As we close this chapter, the Board is committed to building resilience and capacity, to reopen sustainably and more effectively in the future.

It has truly been an honor to serve alongside each of you, and we deeply appreciate your continued support as we embark on this new journey forward. Your belief in our mission has been instrumental, and we are excited about what the future holds for helpNYC.


J. RueMel Parkin, Founder & Chair

Board of Directors, helpNYC Corporation

Contact Rue

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